Want to gaze into the eyes of a chatbot that looks back? Meet Nadia, the chatbot that can mimic human emotions, read your expressions, and learn from the experience. Like Nadia, the future’s best artificial intelligence (AI) will demonstrate emotional intelligence (EI). It’s the future of customer service, and it’s going to change the nature of administrative work.
You connect the dots between departments, have mastered the art of juggling an array of competing work priorities, all while keeping the lights on and often acting as director of first impressions.
As an Office Ninja, you receive hundreds of emails every week, participate in conference calls, meetings, online classes—the list goes on. In our fast-paced, multitasking business world, getting to the point clearly and quickly matters more than ever. …Read more
Have you ever heard the old saying, “Jack of all trades, master of none”? It has a catchy ring—but that doesn’t necessarily mean it’s true in all cases. And the ‘T-shaped’ employee is an example that defies the stereotype completely. What is a T-Shaped Employee, you ask? It’s definitely not someone who stands with their…Read more
No matter who you are or what you do, you share one thing with every other person in the country on December 31. We’re not talking about a champagne toast. Instead, we’re referring to the tangible—something that confirms it’s time to look forward, more than any glass of bubbly. It’s often overlooked, but the connection…Read more
A quick search through Executive Assistant job listings typically throws me into a fit of rage. Those which dare to print salaries of $40–50K in an insanely expensive market like San Francisco, while requiring 0–2 years previous experience, are the ones that will one day land me in jail for arson.
Part of the job description for being a Ninja is to be invisible. It’s both a blessing and a curse. You’re busy keeping the machine well-oiled, yet no one notices because they just expect it to work that way—with little consideration of how it works or who’s running it.
Because you want this temp to work out, prepare a detailed plan to help her improve and present it to her. Give her some tips—like making and reviewing checklists when doing X, or how you come up with solutions to tricky problems—something actionable that serves as a “marching order” and still allows her some autonomy. Then, include a timeframe to keep her accountable.
Welcome, Ninjas! It is I, Susy St. Ninja. Okay, so I’m hardly a saint ?? but I am OfficeNinjas’ in-house advisor extraordinaire. You can write in to ask me about all your office obstacles, professional problems, coworking conundrums, and other alliterative admin-related advice. From bad bosses to a dirty dishes problem, no question is too serious…Read more
In 2015, over 205 billion emails zipped between computers and cellphones around the world. These stories, quick check-ins, and inquiries flooded inboxes—including your own—so often that that number may not even surprise you. However, when you factor out all the cat videos and potluck arrangement threads, that number dips to 112 billion a day—and those…Read more