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How to Reveal Your Unique Leadership Style & Lead with Confidence

Being a leader in an office doesn’t just mean delegating tasks or being a figurehead—it means having the desire to make an impact on the direction of the organization and the spirit of those around you. Erica Kelley, an Executive Assistant to the CEO and Administrative Support Manager and 2017 Ninja All-Star, is the perfect…

How to Reinvent the Performance Review with Feedback Frameworks

Imagine you start a new office management job in July but don’t hear about your performance until there’s snow on the ground. This is the norm in many companies that use a system of formalized annual reviews, which often consist of sitting down with your boss to discuss what went well and what didn’t. While…

5 Ways to Make Your Emails More Readable from Top to Bottom

Editor’s Note: This post was originally published in May 2016. “Send me an email.” Four words that seem innocent enough but can often result in an overflowing inbox (with more unread emails than you’d like to admit). With the average inbox receiving 88 business messages per day, is it any surprise that we stop reading and start ignoring?…

4 Approaches to Take When You Need to Deal with a Difficult Co-Worker

Colleagues can be the blessing or the bane of work life. Sometimes you find your best buddies sitting nearby, making life in the office a breeze and enhancing your social life outside of work, too. But like family, you can’t choose your team (unless you’re the boss!)—and sometimes you’re stuck with duds or difficult co-workers.…

How to Overcome Meeting Shyness & Boost Your Ninja Status at the Same Time

A room full of loud voices and a free-for-all format is perfect for Office Ninjas who’re comfortable jumping in at a moment’s notice. But give those same criteria to an introvert and call it a meeting and it may only evoke fear or a bit of nausea. When you think about it, meetings do sort of…

5 Simple Tips You Need to Improve Electronic Communications Now

Email is the bread and butter of Ninja communication (with texting, Slack channels, instant messaging being the four-course dinner). Whether you’re writing to the team, a vendor, client, customer, or boss, your electronic communications need to be pitch perfect at all times. However, written communication can be difficult to master. It’s open to a lot…